Privacy Policy

PRIVACY MATTERS

Your privacy is of great importance to us.

Pashminas & Wraps of London values their customers and respects their need to feel secure while, firstly browsing on our site, and secondly, when booking an appointment with us.

We offer our customers a 100% customer satisfaction guarantee on all the services we supply our customers. We also offer our guarantee online to protect your privacy and keep your confidential information…confidential!

OUR ONLINE PRIVACY PLEDGE

We have gone to great lengths to provide a user-friendly and safe online environment for users and potential customers. Please review the information below to better understand the safeguards and policies at Pashminas & Wraps of London. You can access this Privacy Policy at any time.

If you still have privacy concerns that you feel are not addressed in this information, please contact a Pashminas & Wraps of London customer service representative at info@pashminasandwraps.com.

THE INFORMATION WE COLLECT AND HOW WE USE IT

When you place an order with Pashminas & Wraps of London or register to be a preferred customer, we only collect the information that you provide us: name, address, email, and any other data we need to complete your order or request and ensure that any marketing communications are tailored to your particular interests and lifestyle. Registration is optional, so you choose whether or not we store your information to make future communication more convenient.

When you book an appointment, your name becomes part of our customer database. From time-to-time, subject to you, the customer opting in, we may use our mailing lists to send you special offers or promotions from our range and relevant partner websites. If you would not like to receive such emails, please do get in touch.

WHEN YOU VISIT THE SITE

Every time you visit us, our web server automatically recognises only your domain name and only collects basic information to help us best serve your current and future experience. This data includes, for example, the type and number of pages you visit.

WHEN YOU CONTACT US VIA EMAIL

When you send an email to any Pashminas & Wraps of London department using our “Contact” features, your information is only kept until that area has satisfactorily replied to your enquiry. Your name and email address from that correspondence are not retained for any future marketing initiatives or contact.

WHAT ARE “COOKIES” AND HOW ARE THEY USED

“Cookies” are small pieces of data that your browser holds in memory or stores in a special file on your hard drive. These small pieces of data are used to help our server remember you while you browse our site from one link to the next and allows us to improve the quality of your experience when you visit our site.

SALE OF OUR COMPANY

As in any business venture, the sale of the company is always an open question. Should Pashminas & Wraps of London ever be acquired or merged into another organisation, all customer information we have collected will be transferred to the new company.

OUR COMMITMENT TO DATA SECURITY

Pashminas & Wraps of London is dedicated to preventing unauthorised access to your private information and ensuring a safe and secure online experience. To that end we have a strict internal operating procedure guiding this ongoing commitment.

CHANGES TO OUR PRIVACY PLEDGE

Your use of our website constitutes your agreement to the policies and procedures set forth in this Privacy Policy. In the event Pashminas & Wraps of London amends its Privacy Policy in the future, these changes will be clearly posted on our site so you can be kept informed of how, where, when and why we collect information and how we use it. If you have any additional questions, please contact a Pashminas & Wraps of London customer service representative at info@pashminasandwraps.com.

EXERCISE OF RIGHTS

The User may send an email to info@pashminasandwraps.com to exercise their rights.

In any case below, please state the email reference as “Data Protection”, and attach a photocopy of the current ID document or passport.

1. Revocation of consent granted. 2.To obtain confirmation about whether or not personal data concerning the User is being processed at Pashminas & Wraps of London. 3. To access personal details. 4. To rectify any inaccurate or incomplete data. 5. To request the deletion of personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected. 6. To obtain from Pashminas & Wraps of London the limitation of data processing when any of the conditions provided in the data protection regulations are met. 7. To get human intervention, to express your point of view and to challenge the automated decisions adopted by Pashminas & Wraps of London. 8. To request the portability of your data.

Likewise, the user is informed that at any time he/she may file a complaint regarding the protection of their personal data before the competent Control Authority.

SECURITY MEASURES

Pashminas & Wraps of London will process the User’s data at all times in an absolute confidential way and maintaining the mandatory duty to secrecy with regard to said data, in accordance with the provisions set out in applicable regulations, and to this end adopting the measures of a technical and organisational nature required to guarantee the security of their data and prevent them from being altered, lost, processed or accessed illegally, depending on the state of the technology, the nature of the stored data and the risks to which they are exposed.

Date of last update: 2nd November 2020